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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Traci Johnson

May 20, 2025

5  out of  5
rating by Traci Johnson
"Very knowledgeable & great experience with this office. Thanks Carina!"
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Rudy Garza

May 16, 2025

5  out of  5
rating by Rudy Garza
"Rene was very helpful with my auto policy. He got everything done very fast, and I'm happy with the price."
We responded:
"Thank you for the 5-Star review!"
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Ariel Anguiano

May 16, 2025

5  out of  5
rating by Ariel Anguiano
"Absolutely loved the energy within Roslyn Knight’s team, I had my 3yr old with me and they were spoiling him so much state farm gifts & candy, he loved it. I had the pleasure of working with Carina Santos, She made it such a smooth, fun and easy process, definitely 10/10 will recommend 🫶🏼"
We responded:
"Thank you for the 5-Star review!"
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Rubén Sanchez

May 16, 2025

5  out of  5
rating by Rubén Sanchez
"Excellent service, if you are looking for the best customer service ask for Kris! He was very helpful, a very nice person and gave me just the information I was looking for, I definitely recommend hi"
We responded:
"Thank you for the 5-Star review!"
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Adriana Avila

May 9, 2025

5  out of  5
rating by Adriana Avila
"Amazing Customer Service helpful and kind from Rene"
We responded:
"Thank you for the 5-Star review!"
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Anthony McKnight

May 9, 2025

5  out of  5
rating by Anthony McKnight
"I had the opportunity to call in and I spoke with Kris. From the very beginning I was met with kindness. As a college student I appreciate the time he took to explain to me how important it is to have health insurance but also life insurance. He had amazing customer service and was very welcoming definitely staying with y'all just because of the great experience I experienced."
We responded:
"Thank you for the positive feedback! I'm so glad that Kris was able to help."
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Erica G

May 6, 2025

5  out of  5
rating by Erica G
"I have been with this company for a year and a half, had a little laps in coverage but Kevin was more than helpful with getting my policy back started. He was prompt and polite. Thank you Kevin😊"
We responded:
"Thank you for the positive feedback! I'm so glad that Kevin was able to help."
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Nastasia Humphries

April 28, 2025

5  out of  5
rating by Nastasia Humphries
"Excellent service! John was friendly and patient and able to significantly lower my auto/renter's insurance. Thank you!"
We responded:
"Thank you for the 5-Star review!"
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Char Casi

April 27, 2025

2  out of  5
rating by Char Casi
"Great service, fast friendly and efficient Update: I was dropped a couple weeks later via email. Never got a response back from my email. I was with StateFarm in California for over a decade and never had an experience like this. Texas insurance is weird…"
We responded:
"Ms. Casiano, I'm sorry that we were not able to offer you auto insurance at this time. Unfortunately, your quote was provided based on the information provided. A discrepancy was identified after the policy was started. This same underwriting process applies to every state."
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Adub22

April 25, 2025

5  out of  5
rating by Adub22
"I recently had a great experience here. I called and spoke with Angela. She was very nice and patient with me. I got all my questions that I had answered! Thank you so much!"
We responded:
"Thank you for the 5-Star Review! I'm glad that Angela was able to answer all of your questions about your insurance policy."
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howard daelena

April 14, 2025

5  out of  5
rating by howard daelena
"State Farm -Cedar hill this branch always takes good care of my family and I my parent are with this location and so are my grandparents. They are friendly and always ready to help.."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Chris Bluitt

April 8, 2025

5  out of  5
rating by Chris Bluitt
"The customer service experience was very professional and excellent! Kevin D. Williams, thank for you for providing the services we needed!"
We responded:
"Thank you for the 5-Star Review! We appreciate you trusting us with your insurance needs."
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CR

April 8, 2025

5  out of  5
rating by CR
"Andrew helped me last week in my endeavor to look for a great car insurance and he has given me so much information on state farm that it made the process of talking to an agent a walk in the park. I thought it would be bad with my pst experiences with car insurance agents but Andrew really helped me through everything!"
We responded:
"Thank you for the 5-Star Review! We appreciate you trusting us with your insurance needs."
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Craig Abram

April 7, 2025

5  out of  5
rating by Craig Abram
"I transfered to this office and it's been nothing but the best. Thanks Rene for all your assistance"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Emmanuel Salmeron

April 3, 2025

5  out of  5
rating by Emmanuel Salmeron
"I had the honor of getting to work with Kris Bryant. Kris kept everything super light hearted and made me feel like I was talking to a friend I had known for years all while keeping it professional. He not only made it super understandable, but he even gave me advice that would be more affordable and work better with my budget. Thanks to him I can now have the reassurance that when I go my family won’t be left with my debt, have to worry about funeral costs, and may even have some left over to set themselves up for a successful future"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you had a great experience starting your policy with Kris. If you ever have any questions or need assistance, we’re here to help! Please refer any friends or family members that could benefit from a similar conversation."
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Kristopher Bryant

April 2, 2025

5  out of  5
rating by Kristopher Bryant
"I am writing this to express my appreciation and gratitude for the Roslyn Knight State Farm team. As soon as I walked through the door I was welcomed with warmth and enthusiasm. I got to work with Estefani on getting a policy started and she along with another team member John gave me all the information I would need. They walked me through what it would look like for each policy and not just how that would affect them as agents but more so how it would affect me as the policy owner. I was so excited and pleased with my experience that I already started referring people to them! I can tell they have a great leader because it always starts from the top. I even received a card in the mail from the customer service manager Angela, welcoming me as a customer. If you are needing insurance or even thinking about switching over I’d definitely recommend the Roslyn Knight team!"
We responded:
"Thank you so much for the kind words, Mr. Bryant! We appreciate you trusting us with your insurance needs. We look forward to working with you in the future."
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Alice Williams

April 1, 2025

1  out of  5
rating by Alice Williams
"**UPDATED REVIEW** If I could assign a negative star rating, I would. I am writing to formally express my extreme frustration with the lack of communication and inadequate service I have received from your office, specifically from Angela Norris, the Customer Service Manager. As a long-time customer, I expect timely, transparent, and professional interactions regarding my policies. Unfortunately, my recent experiences have been anything but satisfactory. The information provided has been vague, incomplete, or entirely unhelpful. This is unacceptable, especially considering the importance of clear, accurate communication in insurance policy management. If there is some type of customer review survey, I would welcome the opportunity to survey my experience. *********************************************************** Working with Kevin D. Williams at Roslyn Knight -State Farm was a refreshing experience! Kevin answered all of my questions and quoted me very competitive rates! My husband and I are looking forward to a long and beneficial relationship with State Farm. Thank you, Kevin!"
We responded:
"Mrs. Williams, you gave my office a 5-Star Review in 2024 when you worked with Kevin to re-start your policies. I don't think it's fair to update your review based on your inconsistent payment history which caused your policies to cancel. My customer service manager, Angela, emailed you numerous times to try to address the situation. She & I both spoke to you yesterday to try to gain resolution. I wish you well in your search for the office that meets your needs. Be blessed!"
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Shirley Stevenson

March 31, 2025

5  out of  5
rating by Shirley Stevenson
"I spoke to Rene Avila on 3.31.2025 he exceeded my expectations. His knowledge, delivery and most of all full transparency impressed me. Thank You."
We responded:
"Thank you for the 5-Star Review! I greatly appreciate the positive feedback!"
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CASSANDRA WILLIAMSON

March 28, 2025

5  out of  5
rating by CASSANDRA WILLIAMSON
"So helpful and amazing! Assisting my Mom to understand her options and resources! Great job team Knight! Kevin Williams was the BEST!!🏆👏🏽🙌🏽"
We responded:
"Thank you for the positive feedback! We greatly appreciate you all giving us the opportunity to assist with your insurance needs!"
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Victor Barrera

March 28, 2025

5  out of  5
rating by Victor Barrera
"I appreciate Rene for his outstanding customer service and expertise"
We responded:
"Thank you for the 5-Star Google Review! I'm glad that Rene was able to assist with your insurance needs."
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Lisa Taylor

March 23, 2025

5  out of  5
rating by Lisa Taylor
"I am a new client for this office and the service I have received has been extremely great! John L. has been my team agent and he is very professional, patient and explains information very well. His responses to questions are clear and concise. I highly recommend this office to secure and manage all of your insurance needs."
We responded:
"Thank you for the 5-Star Review. I'm so glad that John was able to assist you with your insurance needs."
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Autumn Smith

March 21, 2025

5  out of  5
rating by Autumn Smith
"Carina made my transition very smooth and effortless. Her customer is great and I am excited to have her as my new agent!"
We responded:
"Thank you for the 5-Star Review. I'm so glad that Carina was able to assist you with your insurance needs."
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Ashlei Wells

March 21, 2025

5  out of  5
rating by Ashlei Wells
"My experience has been amazing couldn't ask for better assistance and understanding."
We responded:
"Thank you for the 5-Star Review. I'm so glad to hear that you have had a positive experience. "
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L Kung

March 19, 2025

5  out of  5
rating by L Kung
"Such excellent customer service from Kevin Williams. I really appreciate his professionalism and kindness to help me set up the insurances that I need. Also many thanks to his Services to our country!"
We responded:
"Thank you for the 5-Star Review. I'm so glad that Kevin was able to assist you with your insurance needs."
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Amy Diamond

March 12, 2025

5  out of  5
rating by Amy Diamond
"Extremely happy with the quick service John provided and he saved me almost $1000 ofc my auto. Thanks John!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"