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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

CHAR GOODIE

May 21, 2023

5  out of  5 rating by CHAR GOODIE
"The staff are all so friendly and their customer service is on point. I moved to Richardson back in December and I made sure to keep Roslyn and her staff because of how they welcome and treat their customers."

Eduardo Franco

May 19, 2023

5  out of  5 rating by Eduardo Franco
"This was my first time being with State Farm and I was unsure because I heard it was really pricey but Stefani was very kind and helpful and provided me with great ins that covers not only my car but also life ins for my self and family for a great price. I’ve never had life ins before but I am glad I do now it’s a great benefit. Again thank you Stefani for being so informative and patient with all my questions to help me and my family and my daughter will be coming back to get rental ins for apt. So if anyone needs any of these come the this location and ask for Stefani you won’t regret it"

A C

May 19, 2023

5  out of  5 rating by A C
"This location has EXCELLENT customer service! All of the staff is super friendly and welcoming. Estefani was the absolute BEST in taking care of my family's insurance needs and a plus is that she is bilingual! She is very sweet, kind and above all, very patient and informative. Definitely the best quotes in town!"

monica trevino

May 18, 2023

5  out of  5 rating by monica trevino
"Carina Santos was awesome on helping me get full coverage on my vehicle very nice person communication was helpful highly recommend if anyone need insurance she the one to go to Im a very happy client"

Morris Arnold

May 17, 2023

5  out of  5 rating by Morris Arnold
"Kevin was a lot of help. He helped me out a lot. I would like to show my appreciation for all the time and help he did for me. Excellent customer service."

Ciara Owens

May 16, 2023

5  out of  5 rating by Ciara Owens
"I have been with this location for years and even with the transition from the old lead agent (Williams) to the new lead agent (Knight), I have received nothing but amazing customer service. Her team is great and Andrew Stark thorough, patient, and kind. I always have a ton of questions and he is always willing to help."

Kasey Brinlee

May 16, 2023

5  out of  5 rating by Kasey Brinlee
"Oh my goodness what a wonderful experience! I spoke with Judy to get a quote on my auto and home insurance. She was so kind and such fun to talk with - but even better - I received excellent and much more affordable coverage. I switched immediately and am looking forward to working with this team! Thank you Judy and Roslyn for being so lovely to work with!"

Sharon Hearne

May 12, 2023

5  out of  5 rating by Sharon Hearne
"There whole TEAM of agents are Very Friendly & Helpful! THEY ALWAYS Greet you with a SMILE😃!Also met with Judy J. Thomas about Life Insurance. So happy I was able to purchase it for my Daughter. She gets 5 *****... I also have other policies with State Farm Agent Kevin Williams. Now a day s it's so important to have insurance. Especially with The new Now and with Price's going up ☝, you never know. But if Anyone is looking for any Type of Insurance give them a call.. Sincerely Sharon Hearne."

Yulika Alvarenga

May 5, 2023

5  out of  5 rating by Yulika Alvarenga
"Seriously can’t thank Estefani for the customer service. I hate calling and talking to people cause i get anxious but she really replied so fast over email felt like i was texting her. Helped me get my home insurance set up and everything. Thank you so much ! !"

Dajuane Beaty

April 28, 2023

5  out of  5 rating by Dajuane Beaty
"I have been with this company for YEARS, and never have i ever had one single issue! My questions always gets answered, and everybody in the office is very respectful and knowledgeable! I would definitely recommend to my family friends!!"

ronny spooner

April 28, 2023

5  out of  5 rating by ronny spooner
"Estefani was amazing. I got a great deal for two vehicles with zero down super easy. It was very understanding of my work schedule. Definitely recommend this company to everybody."

Sherri T

April 28, 2023

5  out of  5 rating by Sherri T
"Just switched over our home and auto with State Farm. Mr. Liner was very helpful in explaining all the facets of their insurance. He was able to save us money and get better insurance. Thank you Mr. Liner!!"

Carol Lee

April 27, 2023

5  out of  5 rating by Carol Lee
"The customer service I received from Kevin Williams was “off the charts”! I had been struggling with my current insurance company for 3 weeks just trying to get insurance for my new vehicle. I told them I was taking my business elsewhere and that is when I found Roslyn Knight State Farm. I did an online search for a new auto policy and I received an email from Roslyn’s company immediately. I called the office number on the email and was directed to Kevin. Within a matter of minutes Kevin gave me a great quote that was reasonably priced and provided all the coverage I was wanting. Within just a few more minutes I had a new State Farm auto policy on my new car. Kevin was so very kind and professional and he made the process easy and enjoyable which was the direct opposite of what I was getting from my existing insurance company that I had used for many years. I highly recommend Roslyn Knight State Farm and agent Kevin Williams! I am so excited and grateful to be part of the State Farm family!"

Hugo Armendariz

April 21, 2023

5  out of  5 rating by Hugo Armendariz
"Hit up Estefani for a quote, great customer service! 👍🏽"

Corina Gomez

April 15, 2023

5  out of  5 rating by Corina Gomez
"Great customer service, Carina was so helpful and patient with me. She went out of her way to make sure I had an affordable rate and made sure I understood my new policy. Thank you so much for helping me in this journey."

Maria Corona

April 14, 2023

5  out of  5 rating by Maria Corona
"Estefani helped m a lot on understanding everything which made the process a lot easier!!"

Huey Dynamite

April 6, 2023

5  out of  5 rating by Huey Dynamite
"Incredibly friendly and helpful, Judy guided me through the quoting process amazingly., like a good neighbor should."

Rosamari Martinez

April 6, 2023

5  out of  5 rating by Rosamari Martinez
"Judy from Statefarm is quick fast and easy got me into my rental so quick and took care of my claim efficiently"

Chrissy Hughes

April 6, 2023

5  out of  5 rating by Chrissy Hughes
"Thank you Carina for being so fast with my Home and Auto estimates!!! You are amazing!!!"

Jason Valencia

April 6, 2023

5  out of  5 rating by Jason Valencia
"Highly recommend contacting Estefani for your insurance needs!"

Tanesha Smith

April 4, 2023

5  out of  5 rating by Tanesha Smith
"I was referred by a current customer, had the pleasure of meeting and working with Kevin! He was knowledgeable, fast, and overall kind! I also had the pleasure of meeting Roslyn the branch manager/owner who was as equally kind. Thank you for your assistance! I definitely recommend if you’re looking for AFFORDABLE and FRIENDLY YOU CAN’T LOSE!"

Candy Coleman

March 24, 2023

5  out of  5 rating by Candy Coleman
"Carine was very patient And answered all of my questions in a timely manner and made this process so easy.very good customer service."

Crystal Gandara-Tijerina (Coco)

March 21, 2023

5  out of  5 rating by Crystal Gandara-Tijerina (Coco)
"Amazing customer support! Stephanie was very informative and helpful to all my questions and concerns."

Chrisshone Swayne Reese

March 21, 2023

5  out of  5 rating by Chrisshone Swayne Reese
"Carina Santos was absolutely amazing. Carina goes the extra mile in ensuring the customer has an "over and above" experience. Carina takes the time to answer all of your questions, and always follows up with you. Thank you once again Carina for all of your assistance. I highly recommend Carina, as she is there to serve and find the right policy for you."

Laura Campa

March 21, 2023

5  out of  5 rating by Laura Campa
"John Liner is an honest and knowledgeable insurance agent. I refer him everytime I can"